Purpose of Training

The training shows the practical tools of conducting negotiations. The training provides knowledge of methods and techniques using during negotiations as well as the features and skills of a good negotiator. The training will allow you to gain the ability to conduct effective negotiations and to decode 'licks' of the negotiation partner.

Form of Training

The participants have opportunity to practice the acquired skills during the training. The lecture is limited to the necessary minimum. We use individual and group exercises, targeted discussions, case studies and role-playing during the workshops.

Training program
  • basic rules of negotiation
  • methodology of conducting negotiations
  • negotiation tactics
  • creation of the strength perception
  • negotiation steps - discussion about every stage of negotiations
  • sale style and buyer style
  • body language in negotiations
  • techniques of persuasion - types of arguments, phases
  • methods of control the conversation
  • difficult negotiating situations
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Negotiations except strategies and tactics require correct reflexes and understanding of the game

Tomasz Krawczyk
Negotiator

Purpose of Training

     The training shows the practical tools of conducting negotiations. The training provides knowledge of methods and techniques using during negotiations as well as the features and skills of a good negotiator.
     During the training, we provide knowledge about psychology of purchase and sales, the ability to use appropriate techniques during contact with various types of sellers, during direct and telephone conversations. The participants have also the opportunity to develop their competences in the area of response to the so-called aggressive sale.
     The training allow you to gain the ability to conduct effective negotiations and the ability to decode so-called 'licks' of the negotiation partner.

Form of Training

The participants have opportunity to practice the acquired skills during the training. The lecture is limited to the necessary minimum. We use individual and group exercises, targeted discussions, case studies and role-playing during the workshops.

Training program
  • basic rules of negotiation
  • methodology of conducting negotiations
  • logic of the buyer's conversation
  • negotiation tactics
  • creation of the strength perception
  • negotiation steps - discussion about every stage of negotiations
  • buyer style and sale style
  • body language in negotiations
  • techniques of persuasion - types of arguments, phases
  • methods of control the conversation
  • difficult negotiating situations
Are you planning a training?
Purpose of Training

     Training the Business Negotiations - called also Cabinet Negotiations - is addressed to the managers lead negotiation processes in longer time and at the highest level of business style.
     The training shows both the practical side of conducting negotiations as well as its extended etiquette. We put emphasis on ethical principles, which apply at high level of business contacts. The training also provides knowledge about the methods and techniques used during the negotiations as well as the features and skills of a good negotiator.
     The training allow you to gain the ability to conduct effective negotiations and the ability to decode so-called 'licks' of the negotiation partner.

Form of Training

The participants have opportunity to practice the acquired skills during the training. The lecture is limited to the necessary minimum. We use individual and group exercises, targeted discussions, case studies and role-playing during the workshops.

Training program
  • Negotiation Myths - dealing with myths that falsify the real image of the art of negotiation
  • Basics of negotiations - rules, styles of conducting, climate building, the most common mistakes, features of a good negotiator
  • Negotiations as GAME - manipulations and methods of defense, tactics, 'grabs', creation of power perception
  • Conducting - analysis of the situation, BATNA, determination of borders and entry positions, defining of strategies and tactics, planning of the negotiation process, division of roles in the team
  • Tools for research stage, concessions, telephone and written negotiations, etiquette, savoir vivre, difficult situations
  • Communication in negotiations - psychological reactions, methodology of persuasive conversations, techniques exerting pressure, body language, signal analysis, ways of controlling conversation, price - methods of argumentation, methodology of dealing with the so-called 'difficult negotiators'
  • The phases of negotiations
  • Formulating arrangements - logic for lawyers
Are you planning a training?
Purpose of Training

The training shows the practical side of debt collection and its psychological aspect, allowing to understand the motivations of indebted people and emotions during the debt collection conversations. The training provides also knowledge of methods and techniques used during negotiations. The training allow you to gain the ability to conduct effective negotiations and the ability to decode so-called 'licks' of the indebted partners

Form of Training

The participants have opportunity to practice the acquired skills during the training. The lecture is limited to the necessary minimum. We use individual and group exercises, targeted discussions, case studies and role-playing during the workshops.

Training program
  • Psychological basics of debt
  • Legal aspects of debt collection proceedings
  • Debtor types and methodology of servicing them
  • Types of arguments of indebted people and the method of counter-argumentation
  • Techniques of persuasion - types of arguments, phases
  • Telephone negotiations
  • Written negotiations
  • Stages of the debt collection process
  • 'Tricks' of indebted people
  • Controlling the conversation
  • Faults made during the debt collection
  • Recapture scenarios - practical exercises
Are you interested?
Purpose of Training

The training shows the practical tools of conducting negotiations and the legal aspects of concluding trade agreements. The training provides knowledge of methods and techniques using during negotiations as well as the features and skills of a good negotiator. The training will allow you to gain the ability to conduct effective negotiations and to decode 'licks' of the negotiation partner specific to the stage of formulating and concluding a commercial contract.

Form of Training

The participants have opportunity to practice the acquired skills during the training. The lecture is limited to the necessary minimum. We use individual and group exercises, targeted discussions, case studies and role-playing during the workshops.

Training program
  • Legal aspects related to the offer and conclusion of trade agreements
  • Commercial contracts - goals, effects of conclusion, changes in legislation
  • Traps occurring in contracts
  • Logic for lawyers
  • Special entries
  • Agreements with a company located in another country
  • Assessment of the credibility of the contractor
  • Forms of protection
  • Contractual penalties - traps, application rules
  • A practical analysis of trade agreements - a workshop
Are you planning a training?

The participants of our trainings use free expert's advice for a year after training

Next activities

Customer Service

Etiquette, principles, methodes, building of positive relationships, controlling of conversation

Sale

Arousing interest, convincing, relationships, controlling of conversation, retail, B2B.