Purpose of Training

The training is addressed to retail salemen. The aim of the training is to introduce of participants with methods of goals achieving during sale conversation with customers. During the training we are focused on techniques of defining clients' needs, products offering and price argumentation skills. The presented techniques allow also to control the conversation.

Form of Training

The participants have opportunity to practice the acquired skills during the training. The lecture is limited to the necessary minimum. We use individual and group exercises, targeted discussions, case studies and role-playing during the workshops.

Training program
  • A cycle of purchasing decisions made by customers
  • Methodology of friendly initiation of conversation with a customer
  • Sales Models - acquisition and relational
  • 4Q Technique ®
  • Relationship building psychology
  • Offer presentation techniques
  • RCA Model ® - handling of objections
  • Price defense methodology
Are you planning a training?

Sale requires being ready. Advising is based on controlling of the sale conversation.

Andrzej Kreczmer
Business Trainer, Coach

Purpose of Training

The training is addressed to traders selling to companies and institutions. The training presents the sales process as psychology of interpersonal relation. During the training we are focused on techniques of defining clients' needs, products offering and price argumentation skills. The presented techniques allow also to control the conversation.

Form of Training

The participants have opportunity to practice the acquired skills during the training. The lecture is limited to the necessary minimum. We use individual and group exercises, targeted discussions, case studies and role-playing during the workshops.

Training program
  • Sales Models - acquisition and relational
  • 5Q Technique ®
  • Psychology of building relationships
  • Persuasion
  • Offer presentation techniques
  • RCA Model ® - handling of objections
  • Price defense methodology
Detailed program?
Purpose of Training

Key Clients are a kind of investment or deposit on the account that will bring us significant profits in the future. The training introduces the methodology of relations building and managing of business with Key Clients.

Form of Training

The participants have opportunity to practice the acquired skills during the training. The lecture is limited to the necessary minimum. We use individual and group exercises, targeted discussions, case studies and role-playing during the workshops.

Training program
  • Key Account Client - how to understand this concept
  • Analysis of reasons of customers leaving
  • Motives to change the supplier by the customer
  • Identification of Key Clients
  • Customer's wallet
  • Decision body in the client's company
  • Client's decision-making process
  • The principles of building the long-term relationships with clients
  • Competitive advantages - analysis of own offer, creation of advantages
  • Sale of products and ideas
Are you planning a training?

The participants of our trainings use free expert's advice for a year after training

Next activities

Negotiation

Tactics, strategies, communication, reactions, traders, merchants, managers, debtors.

Sale Standards

The Sales Methodology have to be implemented in practice. How to build and implement your own standards?